FrontDesk vs The Receptionist

Both use an iPad. One is built for your kind of business.

The Receptionist and FrontDesk both turn an iPad into a visitor check-in station. FrontDesk adds a provider-selection flow and instant push notifications designed specifically for therapy practices, salons, and appointment-based businesses — starting at $50/month.

14-day free trial · No credit card required · From $50/mo

Feature Comparison

FrontDesk vs The Receptionist — side by side

FeatureFrontDeskThe Receptionist
Starting price$50/mo vs ~$65/mo
iPad kiosk check-in
QR code / link check-in
Push notification to providerFrontDesk: push; TR: SMS/call/Slack
Provider-selection workflow
Custom kiosk branding
Multi-location support
Slack notification
SMS host notification
Badge printingAvailable on higher plans
Document / NDA signing
Package management
14-day free trial
Built for service businesses

Prices and features as of 2026. Verify current pricing on each vendor's website.

FrontDesk is best for

Appointment-based service businesses

  • Therapy practices where clients select a specific therapist
  • Salons and spas with multiple staff members
  • Medical and chiropractic offices
  • Any business that wants silent push notifications to providers in session
  • Offices that want a branded kiosk without paying for unused features

The Receptionist may suit you better if

You need broader visitor management workflows

  • You need hosts notified by SMS or phone call
  • Slack integration is a hard requirement for your team
  • You need NDA or document signing at check-in
  • Badge printing is required for compliance
  • You need package and delivery management

Questions

FrontDesk vs The Receptionist — FAQ

How does FrontDesk compare to The Receptionist for iPad?

Both FrontDesk and The Receptionist use an iPad as a check-in kiosk. FrontDesk is purpose-built for appointment-based service businesses — therapy, salons, and medical offices — with a provider-selection flow that sends instant push notifications to the specific staff member a client selects. The Receptionist covers a broader set of visitor management workflows including host notifications by SMS, call, and Slack. FrontDesk starts at $50/month; The Receptionist starts around $65/month.

Is FrontDesk cheaper than The Receptionist?

FrontDesk starts at $50/month for one location with unlimited providers. The Receptionist typically starts around $65/month for their basic iPad plan. Both offer multi-location pricing. FrontDesk also includes a 14-day free trial with no credit card required.

Does FrontDesk send notifications like The Receptionist?

Yes. When a client checks in and selects their provider, FrontDesk sends an instant push notification to that provider's iPhone or Android device. The Receptionist can notify hosts by SMS, phone call, email, or Slack. FrontDesk's push notification approach is ideal for providers who are in session with another client and need a silent, unobtrusive alert.

What does The Receptionist offer that FrontDesk does not?

The Receptionist offers SMS and phone-call host notifications, Slack notifications, NDA and document signing workflows, badge printing on some plans, and package management. FrontDesk does not currently support badge printing, NDA signing, or Slack integration.

Which is better for a therapy or counseling office — FrontDesk or The Receptionist?

FrontDesk is specifically designed for appointment-based service businesses like therapy practices. The check-in flow is built around selecting a therapist or counselor, and the resulting push notification lets providers stay focused in session until their patient is in the waiting room. The custom branding studio lets practices match the kiosk to their office aesthetic. For these use cases, FrontDesk tends to be a simpler and more focused solution.

Try the check-in app built for your practice.

14-day free trial. No credit card required. Set up in under 30 minutes.