Digital Check-In System
Throw out the sign-in sheet.
Replace it with this.
FrontDesk is a digital check-in system for service businesses. Clients check in on an iPad kiosk or by scanning a QR code. Staff get an instant push notification. No paper. No clipboards. No one standing at the door.
14-day free trial · No credit card required · From $50/mo
Before & After
Paper sign-in vs. FrontDesk
Paper sign-in sheet
- ✕Client writes their name on a shared clipboard
- ✕Staff member must monitor the list manually
- ✕No notification — staff miss arrivals
- ✕Privacy risk — others can see who has been there
- ✕Paper must be filed, shredded, or stored
- ✕No data, no history, no timestamps
FrontDesk digital check-in
- Client taps through the kiosk or scans a QR code
- Staff get an instant push notification — no monitoring
- Right person is always notified automatically
- Each client's check-in is private to them
- Everything is digital — no paper to manage
- Full log of every check-in with timestamps
Two Check-In Modes
iPad kiosk or QR code — your choice
iPad Kiosk
Mount an iPad in your waiting room. Clients walk up, tap through a branded check-in flow, select their provider, and done. The kiosk runs in a locked-down kiosk mode — clients can't navigate away from the check-in screen.
- Any iPad, iOS 14+
- Runs in guided access mode
- Professional appearance
- No client phone required
QR Code Check-In
Print a QR code and post it in your waiting area, at the door, or send it in appointment reminder emails and texts. Clients scan the code on their own phone and complete check-in in their browser — no app download needed.
- No iPad required
- Works on any smartphone
- Can be sent ahead of the visit
- Great for pre-arrival check-in
Everything included
One flat price. All features.
Questions
Digital Check-In System — FAQ
What is a digital check-in system?
A digital check-in system replaces paper sign-in sheets, verbal announcements, and manual check-in processes with a self-service digital workflow. Clients or patients check in on an iPad kiosk, a tablet, or by scanning a QR code. The system records the arrival and notifies the appropriate staff member. FrontDesk is a digital check-in system built for appointment-based service businesses.
How does FrontDesk replace a paper sign-in sheet?
Instead of a clipboard with a paper sheet, clients approach an iPad kiosk, tap their name or select their provider, and check in digitally. FrontDesk records the arrival with a timestamp, notifies the appropriate staff member by push notification, and maintains a digital check-in log. No paper, no manual data entry, no staff required to monitor arrivals.
What is QR code check-in and how does it work?
QR code check-in is a hardware-free alternative to an iPad kiosk. You generate a QR code from your FrontDesk admin dashboard and print it or display it at your entrance, or include it in appointment reminder emails and texts. Clients scan the code with their phone camera and complete check-in on their own device. The provider receives the same push notification as with the iPad kiosk.
Is FrontDesk a paperless check-in system?
Yes. FrontDesk is designed to replace paper-based check-in entirely. All check-ins are recorded digitally with timestamps, and the check-in log is accessible from your admin dashboard. There is no paper to manage, file, or discard.
How long does it take to set up a digital check-in system with FrontDesk?
Most practices are set up and live within 30 minutes. You create your account, add your providers (staff members), download the kiosk app on an iPad or generate your QR code, and you're running. There is no sales call, no professional services engagement, and no contract required. The 14-day free trial lets you test everything before you commit.
Go paperless in under 30 minutes.
14-day free trial. No credit card required. From $50/month.