Enterprise security platform vs. a check-in app that just works.

FrontDesk and iLobby both offer iPad-based visitor check-in, but they serve very different markets. iLobby is a security-focused enterprise visitor management platform with features like ID scanning, multi-level approval workflows, badge printing, and compliance reporting designed for government, manufacturing, and highly regulated industries. FrontDesk is built for appointment-based service businesses — therapy practices, salons, and medical offices — with a simpler workflow centered on provider notifications and custom branding. FrontDesk starts at $50/month; iLobby requires a custom enterprise quote.

Yes, significantly. FrontDesk starts at $50/month for one location with all features included. iLobby is an enterprise platform that requires a custom quote and is typically priced well above $100/month per location, often with contract minimums. FrontDesk offers a 14-day free trial with no credit card required.

iLobby offers government-grade security features including ID and passport scanning, biometric verification, multi-level approval workflows, watchlist screening, badge printing, and regulatory compliance reporting. These are designed for industries with strict security requirements. FrontDesk does not include these features — it is focused on fast, friendly check-in for service businesses rather than security compliance.

Yes. If your business does not need government-grade security features, iLobby is likely overkill and significantly over-budget. FrontDesk provides all the core check-in functionality that service businesses need — iPad kiosk, QR code check-in, instant provider notifications, custom branding, and multi-location support — at a fraction of the cost.

Yes. FrontDesk supports multiple locations from a single admin dashboard. Each location gets its own provider list, QR code, and branding settings. Additional locations are $15/month each. iLobby also supports multi-location deployments, but at enterprise pricing.